REVOPSBOLT
Enterprise Pipeline

₹2 Lakh. One Message.
15-Minute Response.

Medhanta: B2B Advertising Revenue, India

Response SLA

15 Mins

from enquiry to human response

Conversion

₹2,00,000

revenue from a single lead

Integration

Salesforce

direct API synchronization

The Challenge

High-intent B2B leads were reaching out via WhatsApp, but the sales team was managing them through personal phones. This led to a 24-hour response lag, zero pipeline visibility for management, and leads going cold before they were ever qualified.

The Solution

WhatsApp API

Moved from personal phones to the official WhatsApp Business API for centralized lead intake.

15-Min SLA

Implemented automated routing and Slack notifications to ensure every lead is touched in under 15 minutes.

Salesforce Sync

Direct API integration ensuring every WhatsApp interaction is logged against a Salesforce Lead record.

Data Pipeline Architecture

Step 1: Intake

WhatsApp Enquiry

Customer messages official API

Step 2: Processing

Ingestion Gateway

Sub-second lead routing & validation

Step 3: Storage

Salesforce CRM

Lead logging & attribution tag sync

Step 4: SLA Trigger

Slack/Call Alert

Instant notification with context

The Result

A single lead enquired about advertising. The system qualified them, routed them to a senior salesperson, and notified them via Slack within 180 seconds.

Deal Value

₹2,00,000

Cycle Time

72 Hours

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